My Password Reset Link Expired - What Should I Do?

Chris Ob

Last Update 1 个月前

 Why Password Reset Links Expire 

Password reset links are time-sensitive for security reasons.


If the email arrives late or you open it after it expires, the link may no longer work.

What to Do Next 

You do not need to wait for another old link.


Go directly to the manual password reset page:


https://app.scribelabsai.com/lp-password


Enter the same email address you used during your LaunchPad purchase.


A verification code will be sent to your email. 


Enter the code in the box provided.


Then create a new password.


After Resetting Your Password 

Log in here:


https://app.scribelabsai.com

Use your purchase email and your new password.

Need Help? 

Visit the link below to submit a support ticket:
https://scribelabsai.tawk.help/


Or send an email to [email protected]


When contacting support, use your LaunchPad purchase email.


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